I’ve received complaints that some of my contacts did not receive my SMS. How can I fix this?
This could be due to the incorrect mobile phone key-in format.
The mobile number of your contact should only consist of numbers without any space between them.
If your contact is using an overseas mobile number just insert the area code with the symbol (+).
The correct mobile number for Malaysia is 0171234567 (local) and for overseas mobile number (Australia) it will be +61423458278.